Privacy policy
Privacy Policy of Luvyours
Luvyours values the protection of its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
Luvyours collects various types of personal data to provide an optimal shopping experience. This data may include:
- First and last name
- Delivery and billing address
- Email address
- Phone number
- Payment information
Use of Personal Information
The collected personal information is used for the following purposes:
- Processing and shipping orders
- Managing payments and preventing fraud
- Communicating with customers about their orders and our product offerings
- Improving our customer service and responding to inquiries
- Sending information about new products, promotions, and events (with customer consent)
Sharing Personal Information
Luvyours does not sell, rent, or share personal information with third parties, except in the following cases:
- With external service providers that process payments and ship orders
- When legally required or to comply with legal proceedings
- To protect the rights, property, or safety of Luvyours, its customers, or the public
Security of Personal Information
Luvyours implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- The use of encryption technologies for payment transactions
- Limited access to personal information to employees and partners who need the data to provide our services
Retention of Personal Information
Luvyours retains personal data for as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting requirements.
Customer Rights
Customers have certain rights under applicable law regarding their personal data, including:
- Right of access: Customers can request a copy of their personal data stored by Luvyours.
- Right to rectification: Customers can request the correction of inaccurate or incomplete personal data.
- Right to erasure: Customers can request the deletion of their personal data, subject to legal retention periods.
- Right to withdraw consent: Customers can withdraw their consent to the processing of their personal data at any time.
Cookies and Similar Technologies
Luvyours uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.
Changes to the Privacy Policy
Luvyours may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to check this page regularly to stay informed of any changes.
Contact Information
For questions regarding this privacy policy or to exercise your rights concerning personal data, you can contact Luvyours via:
Email: info@luvyours.uk
Luvyours is committed to protecting its customers' privacy and using personal data responsibly and securely.